More display centre visits

Yesterday we went out early and visited Hopetoun again to look at the bricks on display (our 3rd visit). Once again, the staff out there looked after our eldest cherub with fluorescent textas and paper to draw on (Thanks Brianne). I actually think she may have asked for them herself - she's so cheeky. We narrowed the field again on A DIFFERENT range this time to 'Cleveland', a brownish brick, not as dark as Mocha and with a warmer tinge. We also compared it to the roof tiles, gutters, fascia and render, including the Garage to ensure the ensemble worked.

From Hoptoun we drove further out to Caroline Springs, the one PD display village we had not yet been to. This time the weather was fantastic; 24 degrees with a cool breeze. This display had yet another version of the Cremorne 41 and again more different inclusions. When we enquired as to what the costs were for some of the inclusions we were asked if we had land and if we were dealing with any specific consultant. I replied that we had signed up with the Pakenham office and paid our deposit. From this response we were then advised that all of our queries should be directed to the Pakenham office sales consultant as they should be our point of reference. Ahh Sorry....what are you saying? You can't tell us even though you have the price list here? How inconvenient is that.
If we had not told them we had signed up and were merely curious they would probably have openly told us the answers. But it would seem that as soon as they realise that we have signed up they don't have the time for us and would rather spend the time on new clients. There seems to be yet another flaw with the PD process, one which again only inconveniences the customer.