Monday, 22 December 2008

Driveway and fence

Well you certainly don't get much time to blog once you get the keys. So much to do and so little time!

We have now had our driveway and fences installed and they came up up great.
Driveway
The boys from 'AllFX Concreting' did the driveway. First up, they got the Dingo in and dug out the area and laid the formwork and some crushed rock as a base with some reinforcing mesh.




Then came the concrete pour.





After the concrete is laid and smoothed over, they spray the surface with a retardant which prevents the top surface from hardening.




Once dry, they bring out the concrete saw and make the required cuts in the concrete.They then pressure wash the top layer off with a gerni.





Once the top layer has been cleaned off and the aggregate exposed and allowed to dry, they apply 2 coats of sealer. These take a few days to fully cure.


The end result is a nice shiny pebble mix effect.



"Late edit".....

Here is a clear shot of the entire driveway completed.



Fence
Our Fence has also been installed.
The fence is colourbond steel in the 'Merino' colour purchased from Stratco.







To all our friends and fellow bloggers - Merry Christmas, and here's wishing you all a safe and happy 2009!

Wednesday, 26 November 2008

Thursday 13th Nov - Handover day

Yes, WE HAVE THE KEYS!!
Sorry everyone for taking so long to get back on the blog; it has been a VERY hectic last couple of weeks and little access to the internet.

Tile Cleaning
As you would recall in our the last post, 'D' had issues with trying to get the floor tile grout clean which postponed our handover and has had to call in a professional. Here is a pic of him scrubbing the floor with a solution called 'Lift off' which is supposed to draw out the grime from the grout.


Well it seems to have done the trick as the tiles have come up pretty good.

Termite Protection
As most new home owners would know it is standard for the builder to spray the building perimeter for termites. During our inspection it was explained to us that the protection is only effective as long as you don't disturb the soil. WHAT THE?? This is a brand new house, of course we are gonna disturb the soil and plant stuff and lay pavers and concrete etc. So, while we were waiting for handover we organised for a reticulated termite protection system to be installed. As once we have the keys, the driveway would be installed soon after, and the system had to be installed before hand.

We got the guys from 'Fumapest' to install a reticulated system as they provide a 50 year warranty (provided you ensure the regular maintenance scheme is adhered to). First up they spray the perimeter with a solution called 'Biflex'. They then dig a shallow trench around the house and lay the flat pipe which sits on a sheet of plastic. The system is then capped at a single point and enclosed in a box which allows easy access for regular maintenance top ups. They then cover up the pipe with soil and pump it full of Biflex to soak the area.





Handover
On the morning of Handover we had suspicions that the house may not be ready (as it had been delayed now so often) and when we arrived the cleaner was still running around doing a final mop of the floors.

When the builder provides a clean of the house, they provide what is known as a 'Builders' Clean'. This is a not a full service as you would normally get from a cleaner. So when you get the keys don't expect the place to be picture perfect by any means.


There were still minor quality issues which we expected to be of a better standard, but to minimise any further inconvenience to us, we accepted the keys. As other new owners would know, when you insert the new 'owners' keys, the tumbler in the lock barrel changes to no longer accept the builders' set of keys. This worked for all the locks except the garage entrance, therefore requiring a call out from the locksmith the following day. Fortunately he arrived that day too, as the door handle mechanism for the study had become defective after closing the day before and would not allow us to open the study doors.

As part of handover the tiler was asked to come back one more time within 5 days and re-do the powder room grout as it was no an acceptable standard. For all those DIY'ers out there, it was rougher than 80 grit sandpaper!

Carpet laying
We accepted the keys at around 9:30 am and had the carpet layers in that afternoon at 4:30 pm. Boy they work fast! By the time they left that night, they had laid the rumpus, study and lounge and had prepped the upstairs with the carpet edging.

We are VERY happy with the colour of the carpet, in fact we are very happy with all of the colours we chose, as we can now see them all come together beautifully.








Water tank
In the afternoon of handover I ventured out the back and realised we didn't have a water tank or pump! A quick call to 'D' to ask where it was got a response to the effect of ....It must have walked?. It was later determined that it never actually arrived! Handover was becoming more eventful. Another tank was sourced and in place the next day and the plumbers were onsite in the afternoon to hook it up. Sadly the quality issues don't stop there. The design of the slab for the tank had not allowed for the pump to be situated alongside, and therefore the plumber had to locate the pump on some leftover bricks imposing on our side access as shown below.


Another visit from 'D' later and a more acceptable solution has been devised by adding a pair of 600mm square concrete pads to the left side of the tank to locate the pump and re-route the plumbing accordingly behind the tank to the other side. At this stage we are still waiting for the sparky to turn up and extend the weatherproof GPO to the left side to connect the pump switch.
While the Plumber was erecting the initial pump set up, he severed the reticulated termite pipe, which required a call out from the 'Fumapest' boys again to mend and refill the system.

Driveway
On Friday morning we had Adriaan from 'AllFx Concreting' out to work his magic on the driveway. The guys battled the poor weather to get the drive scraped and formed ready for the pour which will be on Dec 3rd - sadly they can't get it any earlier :-(



Thanks for waiting. You've nearly caught up now - hopefully our Internet is connected soon and we can contribute a little more often with some photos of the inside completed ;-)

Saturday, 8 November 2008

8-11-08 Our Second PCI

Yes, we have been a little quiet with blogging, and some may have believed it to be because we were busy moving into our new home; but in this case "no news means, no bloody house".

The shortish version of events goes a little like this. 'D' (our new SS) has been cracking the whip to get the place back into shape ready for our second PCI which had been scheduled for Fri the 31st of Oct. Sadly the more he looked the more issues he found. Subsequently, the date was then moved out to Monday the 3rd to allow the new painter, 'L', to work right through the weekend to eventually re-paint the entire house. Then on Monday morning we got a phone call to say that they would need to move the date further out to Wed the 5th as they didn't realise how big a job it was.

Finally, on Wed, the inspection took place, starting at 2pm with both 'D' and the 'L' onsite. First impressions were that the finish was much, much better than the original; 'L' was a providing an excellent finish to the gloss woodwork with a mirror result. We were alsolucky enough to score a bonus of 'Wattyl ID' paint on all the feature walls and skirts/Arcs as part of thr re-paint. 'L' advised that some have taken 5 coats to get it right and said in some ways we are lucky that this has happened because the finished product is looking just 'shmicko'. Anyway, as we wandered through the rooms and pointed out paint defects, 'L' was straight on to them, scraping and filling as we went - how's that for service! 'L' was a very friendly & lovely guy who was only too happy to fill & paint anything missed and just apologetic and explained that it was a huge job and that sometimes he could miss some dents. The number of defects found was around 5% of what we had found in the first PCI and a much welcomed surprise. Several items were still to be rectified from the original PCI list which annoyed me a little as this should have been completed for this inspection, but we had confidence that they were in hand and know that these things can happen. During our external inspection we were happy to see that all of the brickwork had been cleaned up nicely from the re-bricking for the inclusion of the weep holes. (Ohh, and just on the cleaning, the cleaner had not turned up that morning, so the house was not in a totally clean state to be able to determine the finish on certain surfaces). A lot of the guttering had been replaced due to dents and scratches and was looking very nice till we rounded the back corner of the house and Lou noticed several scratches across a 1 foot section of guttering. 'D' wasn't happy - "It wasn't there on Monday" he said. The PCI concluded in a couple of hours, which is what the first one should have been.

In the end 'D' said they would be able to rectify the remaining issues and would more than likely be able to provide us with the keys on Friday afternoon, the 7th Nov - Woohoo!! (note this is the same day as settlement on our existing home). Late afternoon on Thursday the 6th I received a call from 'D' saying that the cleaner had been in and that they had been unable to get the grout clean in the main walkways throughout the lower level. He went on to explain that because the tradies had been tracking mud through the inside constantly they would need to get the tiler back in to scrape out the old grout and re-grout most of the flooring. Handover has now been set for Wed afternoon :-(

On handover day, as most PD owners would know, you normally inspect the house, confirm acceptance and then drive out to the relevant head office to hand over the cheque and accept the keys. In our case 'D' has offered to bring the keys along with him to the handover inspection and save us a 90min round trip to the Berwick head office. He said it was the least they could do, after the process and experience we have had prior to our letter to PD management. I must also say, he has bent over backwards trying to make it all right again and we have confidence he means what he says. He cant stop apologising enough!

Our existing home has now been handed over to the new owners and we have had to shift our household belongings into storage and then move in with Lou's Mum and step dad. As annoying as it is to have to move our stuff into storage, we would rather have the house completely finished and feel it is wholly ours, then to have tradesman entering weeks on end to finish off minor issues. We have explained this to 'D' and he agrees that this is what you should always do too, so that is comforting :-)

While we are on the subject of storage, we found a company that provides what look like medium sized containers, which they call PODS (Portable On Demand Storage). They drop off a POD and you fill it. You can then either get them to pick it up and deliver it to your new address, or they can take it away and store it for a while and drop it off later. We have had to use 2 PODS as well as a couple of trailer loads to friends and relatives.

At this point we must say a BIG thankyou to a few people who have helped us thus far with making the move as effortless as possible; Leam & Shez, Ails & Scotty, my Mum and Dad, Lou's Mum and step Dad, Sean and Gary and Hayley. Thanks also to all our friends and family and fellow bloggers for their well wishes and support.

Tuesday, 28 October 2008

28-10-08 Nearly there...

Two weeks ago we decided that enough is enough. Enough of the poor workmanship, enough of the slow response time to get things done, and enough of our house looking almost the same, week after week after week from our first PCI. We wrote to PD informing them in no uncertain terms, our issues and concerns with our new home, suggesting to them that maybe they should get someone out there to see for themselves what was going on. We also advised that we didn’t believe that our house would be ready for our second inspection by Oct 26th which had been suggested by ‘F’, because our house was so far off being completed, and it was so plain to see. We pointed out that we just basically expected a lot more progress on our house, 4 weeks out since the first PCI.

Within half an hour of sending the email, I received a call from the Construction Manager 'M', two up from 'F'. He was very apologetic and explained that they would have someone out there that afternoon. Two hours later, I received a call from 'T', 'F's boss, who had gone onsite. He too was also very apologetic and advised us that he would be taking over to manage the remaining issues and finalise construction. 'T' was basically shocked to find what condition our home was still in and agreed that there was no way the house would be ready for at least a few more weeks!

Since then, ‘T’ (who I might add has been fantastic) has come back to us with a schedule to rectify the remaining issues and is trying his best to have the house ready for our second PCI on Monday the 3rd Nov. Then, based on no major defects appearing, we should have handover on Friday 7th Nov. This date will mark 232 days (or 33 wks) since site scrape. Not an anniversary we want to celebrate.

On top of the existing list of issues and defects found by ‘K’ and us, ‘T’ has determined that several other areas around the house were not up to PD standard and has requested that additional works be carried out to bring them up to scratch. We are glad we are now much closer and on our way to a beautiful house and feel confident that the house will be at a much higher standard then what it would have been had we not escalated the issues. Having said that, we still can’t help feeling disappointed with most of the process pre-escalation and still feel a little ‘bitter’.

As a consequence of the situation, our moving plans have been thrown into disarray by the constant delays. We had allowed ourselves a 7 week buffer from the original (supposed) handover date to move out, but it appears that this wasn’t enough and PD will use up every single day of those 7 weeks. Work has been really good about the situation and understanding of the delays and my need to keep postponing my leave. We must also thank Andy and Tony, our carpet layer and sparky for constantly adjusting their schedule to accommodate our delays week after week. We have had to tackle some interesting logistics with the move process we have been forced into which has been documented so we can track who, when, how, where etc…. But we won’t bore you with that stuff. We can see a light at the end of the tunnel; it just may need some more batteries.


As part of the additional works being carried out, they have ripped up and replaced the balcony deck as the boards were laid to close together, resulting in little or no gap for drainage.


Extensive guttering has been replaced around the house (more than what we had suggested) mainly due to scratches/dents during the build.


The 'z' flashing along the outside garage wall (which sits in between the top of the brickwork and the Gutter) has also been replaced. The flashing has to be sitting either vertically or leaning away from the building to deflect any water - ours was leaning into the wall creating a water trap.


The Plasterer has now finished patching up all the walls - this one three times.


This section of cornice has been re-done 3 times.


The tiles around the nib walls have been ripped out and replaced.



The tiles near the Rumpus entry have been ripped up and replaced to float them higher and decrease the gap below the door, as there was a slight valley near the entry.



As part of our inspection we realised that they had forgotten to install the front door 'reed switch' as part of the Alarm install. They have now included the switch along with a few more holes.


The brickie has now finished off all of the weep holes and flashing above the upper storey windows.




The cleaners have done a once over and the painters are due to start today. A second clean will then be carried out before our 2nd PCI on Monday.

Sorry for the long post, but a lot has transpired in recent weeks.

Thursday, 2 October 2008

7-10-08 More delays....

Just to provide some detail as to where we are at the moment, we are now into the 28th week since we started building our new home and still more to go; a far cry from the 22 or so weeks it took to build M&Ms, Andy's and P&B's Cremorne 41. It is also 18 weeks since 'K' carried out his Pre-plaster inspection, and 3 weeks since we had our Practical Completion Inspection.

During our Pre-plaster inspection, 'K' made note that there needed to be weep holes and flashing in the brickwork to allow drainage. Refer to the quote from the report:

"There have not been any head flashing, or their accompanying weep holes, installed into the brickwork across the tops of all the first floor window and door frames around this house; nor across the top of the electrical meterbox...These flashing's and the weep holes must be correctly installed to properly water-proof all of these openings"


Fifteen weeks later, when 'K' carried out his pre-handover inspection, the same issue was noted in his 'second' report. Last Thursday, (three weeks after the report), I received a call from 'F' telling me that his building manager has agreed with 'K' and that they will now need to organise to have this issue rectified to be in accordance with the building code. He also advised me that this would add an additional one to two weeks on to our ever increasing schedule!!

To keep coming back with delay after delay based on poor workmanship is so just f'ing FRUSTRATING!
__________________________________________________

I have included some pics below taken over the weekend to show what work has been carried out recently. They have re-aligned the wall near the garage entry door...

...and also re-aligned the wall in the kitchen.


You can see in the picture below how much the base has had to be brought in to make it square again with the tile lines.

The rumpus room ceiling has been adjusted...

..as has the ceiling in the family room.

The wall in one of the cherub's rooms has been straightened.


The games room ceiling has been rectified - previously sagging.


Quading has also been installed across the front door and the garage entry door to neaten up the joints.


One item which we noticed during our inspection was that when the mirror was installed in the Ensuite, and as the basins had already been fitted, they were not able to get the silicone to seal the full distance behind each of the vanity basins. Of all the places to not prevent water getting through, this would have to be one of the worst! This was also included on our inspection report.


And as a final note, we had a quick visit late yesterday afternoon to visually try out the look of some external lights and it looks like 'F' has since checked the work from the plasterers shown in some of the photos above. He has subsequently marked some of them up using the words 'wrong' & 're-do', which leaves you asking the question...How many plasterers does it take to repair a wall?

Tuesday, 23 September 2008

23-9-08 Bows and Dots

Hi All, sorry for the long breaks between posts and the lack of replies to the comments (which are very much appreciated), but not much has happened to the place in the last week. Work is currently underway to rectify the defects found during our PCI inspection on the 12th. 'F' has been busy scheduling tradies to fix up the defects and has the chippy and plasterer scheduled for this week and the Plumber and Sparky visited last week to do some minor fix-ups.
We are not exactly sure when the place will be ready for the next inspection and are just playing it by ear at the moment.
In response to some of the comments received, I have have included some photos to show what some of the walls looked like after we had checked them for defects. Each red dot represents either a scratch, dent or dag (technical term for raised crap on the wall/surface which was not sanded off before painting). Some defects, actually a lot of them were nails that had not been filled and sanded appropriately.
It amazes me that the tradies take no pride in their work and the even sadder part is that all of this disappointment and frustration falls back onto PD as they are the Face of the tradies. No doubt the tradies get hauled back in again to rectify their work, but you would think that if they get it right the first time they wouldn't need to come back, we would be satisfied with the result, they would be paid sooner and we would get our keys sooner - see, everyone's happy then!!

Here is a shot of the Rumpus room... 'K' picked up that the right hand corner of the bulkead needs to be lifted as it's sagging.


...and the master bedroom...


...the staircase - this area needed a LOT of work.


Once again, common sense played no part in the original location of the light switch for the stairwell. Similar to B&Ps place they had located the light switch behind the hand rail. As shown below, this has now been moved up the wall to a more practical location.


As part of the inspection you are required to sign that you agree that there are no scratches in the cabinets, bench tops windows etc. In the powder room we found several scratches in the bench top. We have been told by 'F' that there is a special team who come out and rectify these scratches and once finished will not be visible. Can't wait to examine the finished surface.


As mentioned in the previous post there are a couple of bowed walls which were picked up not only by 'K', but some of them also by us. This is in one of the cherub's bedrooms.


These next 2 photos show the non-squared walls in the kitchen - it doesn't quite follow the grout line does it?



Wednesday, 10 September 2008

17-9-08 Dots, Dissapointment and Defects

Wednesday
Last Wednesday Lou and I met with ‘K’ onsite to carry out his pre-handover inspection. When we arrived, the place was yet to be cleaned, the floor tiles and showers had just been caulked and the windows were dirty and still covered in plastic. Not the best environment to inspect in, considering we are meant to sign off that there are no scratches in the glass or bench tops. During our walk, ‘K’ picked up that some of the items on his previous inspection (Pre-plaster) had still not been rectified, items which he has again included in his new report. (Suffice to say we will be inviting 'K' to come back with us for the following inspection) Some of the more serious items he found included sagging ceiling lines/cornices, and out of plumb walls and insulation that didn’t cover full roof perimeter of the ceiling.
The more minor items included, the need for quading around the alfresco beams and garage timber where it meets the brickwork, as the finish was rough and needed to be tidied up, and uneven floor tiles which need to be replaced. While we were there a ‘chippy’ turned up to screw down the floor boards upstairs where the ‘sparky’ had cut holes for the electrical wiring. He’s going to have to come back as it appears not all of the boards have been fixed.

Friday
On Friday, we met up with ‘F’ to do our Practical Completion Inspection. When we arrived, the cleaners were just finishing and gathering their stuff, so we commenced with the outside first. The inspection process is basically where we point out defects and 'F' marks the spot with a red sticker dot and /or writes up notes. We started at 9am and then at 11.15 were told by ‘F’ that we had 15 mins left as we were only allocated until 11.30 in his diary, as this was standard. He figured that because ‘K’ had been out there already, that we could do it in that time. Wow, to anyone who has inspected inside and out of a 2 storey in the supposed ‘normal’ time frame, all I can say is ‘go Buzz Light Year’ (Yes, I've watched Toy Story too much I think). Let me just also add, that we hadn’t even come near the top level by this time. So anyway, after we went a little berko and said that this was a ridiculous time allowed to inspect our ‘new’ house, we calmed down and all agreed to meet back Monday morning, where ‘if needed’, he would dedicate the whole day to us.

Monday
So Monday morning was take two. More days off work and more arrangements for baby sitters! Red dot, red dot, red dot, red dot, red dot, Lou falls on her ar$e, red dot, red dot, red dot & more bl@@dy red dots until finally half way through the morning ‘F’ had to duck out to the local newsagent and get some more red dots. Once he returned (along with some much needed coffee's) we continued, red dot, red dot, red dot ....well you get the picture. I don’t think he counted on the place being this rough. Hold on! Did I just say something about Lou’s ar$e. Ummm, yes that’s right. Remember the wiring and the floors being ripped up? Well the "####"(many a word could be added here) guy who was meant to fix the floor boards & screw them down, forgot to ‘screw’ some of them down and Lou fell through one backwards, and as a result has woken up the next morning with a sore neck/shoulder. Wasn’t this meant to be a quality inspection?? Anyway...by the time we finished, the house looked like it had contracted the measles with red dots on every wall and ceiling.

At the end of the inspection we had used up a few hundred dots and 'F' had written 5 pages of notes. At this stage we are looking at maybe another 3 weeks before we can have another inspection of the house. The larger defects being the alignment of the walls and ceilings, will take most of the time.

Now for some photos.
I have included a couple of shots below of the now tiled alcove bench next to the fridge cavity...

and also of the bloke removing our port-a-loo and bin.

So at present this is how our place looks all cleaned up with out any fencing, sand bags, port-a-loo, rubbish bin and the landscaping cleaned up. Since taking this photo, the moulding between the floors on the front has also been painted to match the windows.